At MYS Auto Parts, customer satisfaction is our top priority. We are committed to providing high-quality service and handling any issues with your purchase in a fast and solution-oriented way.

Unconditional Return Right

You have the right to return your product within 15 days of delivery without providing any reason. The returned item must be unused, in its original packaging, and in a resellable condition.

Product Exchange

• If the product arrives damaged during shipping, please ensure a damage report is filed with the courier at the time of delivery. Once returned to us, a replacement will be shipped free of charge.
• If the product is broken, faulty, or non-functional upon arrival, it will be replaced unconditionally.
• Even if the product breaks or becomes faulty during use, we offer a no-questions-asked replacement to ensure your satisfaction.

Return Process

1. Send your return or exchange request to merdenwholesale@gmail.com or myucelsurmeli@gmail.com 
2. We will send you a return form to fill out and include with the product.
3. Once the product reaches us, your refund or exchange will be processed within 5 business days.

For any questions or support requests, feel free to contact us.
MYS Auto Parts, Your trusted source for hassle-free auto parts shopping.